Housing Services Admin Specialist

NSW Department of Communities and Justice; Parkes; On-site; AUD 87,000 - 95,000; Full time

Job summary

HOMES NSW is seeking an Administration Officer in the Housing Services team to provide essential administrative support across the district. You will handle records, correspondence, meetings, travel, and data management, ensuring accurate information and timely responses to customers and stakeholders.

The role requires strong organisational skills, attention to detail, and the ability to manage multiple priorities in a busy public sector environment.

Qualifications

• Experience providing high-quality administrative support including records management and documentation.
• Strong customer service skills and ability to respond professionally to enquiries.
• Excellent organisational skills to manage competing priorities in a busy environment.

Responsibilities

• Provide administrative and support services to facilitate the effective operation of the Housing Services team.
• Coordinate records management activities and prepare correspondence.
• Support meetings, travel arrangements, events; maintain databases and respond to enquiries.
• Assist with routine financial and purchasing transactions.
• Manage a shared mailbox and escalate matters as needed.
• Handle sensitive correspondence with confidentiality and integrity.
• Work with a collaborative team focused on customer service and continuous improvement.

Skills

Records management

Customer service

Organisational skills

Office technologies

Tools

Business systems

Microsoft Office

Database management

Job description

HOMES NSW is seeking an Administration Officer in the Housing Services team to provide essential administrative support across the district. You will handle records, correspondence, meetings, travel, and data management, ensuring accurate information and timely responses to customers and stakeholders.

The role requires strong organisational skills, attention to detail, and the ability to manage multiple priorities in a busy public sector environment.