Administrative Officer, Housing Services (Public Sector)

NSW Department of Communities and Justice; Lithgow City Council; On-site; AUD 87,000 - 95,000; Full time

Benefits offered by this job

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities

Health & Wellbeing and Employee Assist

Job summary

NSW Department of Communities and Justice (DCJ) through Homes NSW is seeking an Administration Officer in Housing Services to support the efficient delivery of housing services. You will handle administrative tasks, records, correspondence, meetings, travel, procurement, and customer inquiries, ensuring accuracy and confidentiality in a fast-paced public sector environment.

You will work within the Southern & Western NSW district, travel as needed, and contribute to continuous improvement in

Qualifications

• Experience providing high-quality administrative support including records management and documentation preparation.
• Strong customer service skills with the ability to respond professionally to enquiries and provide accurate information.
• Excellent organisational skills with the ability to manage competing priorities in a busy environment.

Responsibilities

• Provide administrative and support services to facilitate team operations.
• Coordinate records management, prepare correspondence, and maintain databases.
• Assist with routine financial and purchasing transactions in line with agency procedures.
• Manage a shared mailbox and respond to enquiries promptly; escalate as needed.
• Handle sensitive correspondence with confidentiality and integrity.
• Support meetings, travel, and events for district teams.

Skills

Records management

Customer service

Organisation

Office technologies

Travel across NSW

Job description

NSW Department of Communities and Justice (DCJ) through Homes NSW is seeking an Administration Officer in Housing Services to support the efficient delivery of housing services. You will handle administrative tasks, records, correspondence, meetings, travel, procurement, and customer inquiries, ensuring accuracy and confidentiality in a fast-paced public sector environment.

You will work within the Southern & Western NSW district, travel as needed, and contribute to continuous improvement in