Housing Services Admin Officer | Flexible & Impactful

NSW Department of Communities and Justice; Albury City; On-site; AUD 87,000 - 95,000; Full time

Benefits offered by this job

Flexible work environment

Training & development

Health & wellbeing programs

Job summary

NSW Department of Communities and Justice, Homes NSW, is seeking an Administration Officer in Housing Services in the Southern & Western District. This role provides essential administrative support to deliver housing services and maintain efficient operations across teams.

Opportunities exist for ongoing and temporary placements in a dynamic public sector environment. Responsibilities include records management, arranging travel and meetings, processing documentation, and handling routine

Qualifications

• Demonstrated experience providing high-quality administrative support, including records management and maintaining information systems.
• Strong customer service skills with the ability to respond professionally to inquiries and provide accurate information.
• Excellent organisational skills to manage competing priorities in a busy environment.

Responsibilities

• Provide administrative and support services to facilitate effective operation of the Housing Services team.
• Coordinate records management, prepare correspondence and documentation, support meetings, arrange travel and events.
• Maintain databases and respond to enquiries from customers and stakeholders.
• Assist with routine financial and purchasing transactions and ensure compliance with agency procedures.
• Manage a shared mailbox and ensure inquiries are redirected or escalated appropriately.
• Handle sensitive correspondence with confidentiality and integrity.

Skills

Records management

Customer service

Office software

Documentation preparation

Travel across Southern & Western NSW

Tools

Business systems

Job description

NSW Department of Communities and Justice, Homes NSW, is seeking an Administration Officer in Housing Services in the Southern & Western District. This role provides essential administrative support to deliver housing services and maintain efficient operations across teams.

Opportunities exist for ongoing and temporary placements in a dynamic public sector environment. Responsibilities include records management, arranging travel and meetings, processing documentation, and handling routine