Housing Services Admin Specialist - Public Sector Impact

NSW Department of Communities and Justice; Black Range; On-site; AUD 87,000 - 95,000; Full time

Benefits offered by this job

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities

Health & Wellbeing and Employee Assjst

Job summary

NSW Department of Communities and Justice, through HOMES NSW, is seeking an Administrative Officer to support Housing Services across the Southern and Western NSW district. The role provides vital administrative and records management support to ensure efficient service delivery and stakeholder engagement.

Salary is Clerk Grade 3/4 with additional superannuation and leave loading. The position involves coordinating records, preparing documentation, assisting with meetings and events, handling

Qualifications

• Demonstrated experience providing high-quality administrative support, including records management and documentation preparation.
• Strong customer service skills with the ability to respond professionally to enquiries and provide timely information.
• Excellent organisational skills to manage competing priorities and meet deadlines in a busy environment.
• Proficiency with contemporary office technologies and business systems to support team operations.

Responsibilities

• Provide administrative support to the Housing Services team to facilitate effective operations.
• Coordinate records management, prepare correspondence, support meetings, travel and events.
• Maintain databases and respond to customer and stakeholder enquiries promptly and professionally.
• Assist with routine financial and purchasing transactions in line with agency procedures.
• Manage a shared mailbox and ensure enquiries are allocated, redirected or escalated as needed.

Skills

Records management

Documentation prep

Customer service

Organisational skills

Office technology

Tools

Business systems

Job description

NSW Department of Communities and Justice, through HOMES NSW, is seeking an Administrative Officer to support Housing Services across the Southern and Western NSW district. The role provides vital administrative and records management support to ensure efficient service delivery and stakeholder engagement.

Salary is Clerk Grade 3/4 with additional superannuation and leave loading. The position involves coordinating records, preparing documentation, assisting with meetings and events, handling