Housing Pathways Officer — Frontline & Community Partners

Department of Housing & Public Works QLD; Ipswich City; On-site; AUD 70,000 - 95,000; Full time

Job summary

Department of Housing & Public Works QLD in Ipswich seeks a Pathways Officer to connect people experiencing or at risk of homelessness with housing and support. The HOME program coordinates multi-agency assistance and works with local services, community organisations and government partners to create practical housing pathways for individuals and families.

The role is permanent, flexible full-time, based in Ipswich, contributing to a fairer housing system and stronger Queensland communities.

Qualifications

• Clear and respectful communication with people from diverse backgrounds.
• Ability to build strong working relationships with customers and stakeholders.
• Sound analytical skills and experience advising on housing solutions.
• Professional, ethical and culturally sensitive conduct.

Responsibilities

• Assess customer needs including immediate and longer-term housing needs and explain available assistance options.
• Collaborate with place-based stakeholders to help homeless individuals access suitable housing and support services.
• Build and maintain productive networks with community organisations, support agencies, local government and government partners.
• Contribute to local initiatives that strengthen service connections and improve coordinated responses.
• Provide advice to regional management and key stakeholders on housing and homelessness service outcomes.

Skills

Relationship building

Communication

Analytical skills

Problem solving

Stakeholder engagement

Job description

Department of Housing & Public Works QLD in Ipswich seeks a Pathways Officer to connect people experiencing or at risk of homelessness with housing and support. The HOME program coordinates multi-agency assistance and works with local services, community organisations and government partners to create practical housing pathways for individuals and families.

The role is permanent, flexible full-time, based in Ipswich, contributing to a fairer housing system and stronger Queensland communities.