Housing Outcomes Case Manager - Rapid, Trauma-Informed Support

Communify Qld; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

Communify Qld is seeking a compassionate Centre-Based Case Manager for the HART4000 team in Fortitude Valley, Brisbane. The role supports individuals, couples and households facing homelessness to secure sustainable housing.

You will conduct intakes, develop practical support plans, coordinate with housing providers and services, and maintain accurate records within four to six weeks.

Qualifications

• Relevant tertiary qualifications or extensive relevant experience.
• Experience managing a caseload of people with complex needs and delivering trauma-informed, strengths-based support.
• Strong assessment, support planning and case management skills with a focus on housing outcomes.
• Flexible, solutions-focused approach with crisis responsiveness.
• Excellent organisational and time management with ability to prioritise.

Responsibilities

• Provide short-term, intensive housing support to a caseload of up to 20 people experiencing or at risk of homelessness.
• Conduct intakes and assessments; identify housing goals and develop practical support plans within four to six weeks.
• Provide information on housing options and connect participants with relevant services.
• Maintain accurate records and represent HART 4000 at network meetings and events.

Skills

Tertiary qualifications or extensive经验

Job description

Communify Qld is seeking a compassionate Centre-Based Case Manager for the HART4000 team in Fortitude Valley, Brisbane. The role supports individuals, couples and households facing homelessness to secure sustainable housing.

You will conduct intakes, develop practical support plans, coordinate with housing providers and services, and maintain accurate records within four to six weeks.