Housing Case Manager - Rapid Outcomes (Centre-Based)

Communify; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

Communify in Fortitude Valley, Brisbane, is seeking a compassionate Centre-Based Case Manager to support individuals, couples and adult households experiencing homelessness. You’ll work under HART 4000, delivering trauma-informed, strengths-based housing support and coordinating with housing providers and government services.

This full-time fixed-term role ends 30 June 2027. You’ll manage a caseload up to 20, conduct intakes, develop practical plans within four to six weeks, and maintain

Qualifications

• Caseload management for complex needs
• Trauma-informed, strengths-based practice
• Strong assessment and support planning
• Crisis response and problem-solving abilities
• Excellent organisation and time management
• Clear communication and collaboration with partners
• Commitment to confidentiality and ongoing professional development

Responsibilities

• Provide short-term, intensive housing support to a caseload of up to 20 people.
• Conduct intakes and assessments, help participants identify housing goals.
• Develop practical support plans to achieve outcomes within 4–6 weeks.
• Provide information about housing options and connect to services.
• Deliver intake, assessment and housing support at outreach locations.
• Maintain accurate records and represent HART 4000 at meetings and events.

Skills

Caseload management

Trauma-informed approach

Assessment & planning

Crisis response

Recordkeeping

Communication & collaboration

Professional development

Education

Tertiary qualification or extensive relevant experience

Job description

Communify in Fortitude Valley, Brisbane, is seeking a compassionate Centre-Based Case Manager to support individuals, couples and adult households experiencing homelessness. You’ll work under HART 4000, delivering trauma-informed, strengths-based housing support and coordinating with housing providers and government services.

This full-time fixed-term role ends 30 June 2027. You’ll manage a caseload up to 20, conduct intakes, develop practical plans within four to six weeks, and maintain