Case Worker - Frontline Homelessness & Housing Support

UnitingCare Health; Gold Coast City; On-site; AUD 53,000 - 76,000; Full time

Job summary

UnitingCare Queensland is seeking a Case Worker for the Gold Coast Homelessness Service – Immediate Housing Response (IHR) program, based at Southport. The role involves delivering client-centred, strengths-based, trauma-informed case management to individuals and families experiencing homelessness.

You will work alongside a multidisciplinary team, triage effectively, and provide support during crises to help clients secure longer-term housing outcomes.

Qualifications

• Cert IV Community Services related field is required.
• Australian Drivers Licence is required.
• QLD Working with Children Check - Blue Card is required.
• Bachelor Degree in Human Services is preferred or in progress.

Responsibilities

• Support single people, couples, and families experiencing primary homelessness with client-centred, strengths-based and trauma-informed case management.
• Clients may have complex needs; experience or knowledge in domestic and family violence, child protection, AOD, and mental health is desirable.
• Assist clients during crises, help maintain emergency motel accommodation, and work towards securing longer-term housing outcomes.
• Collaborate with a supportive team, participate in supervision and ongoing sector training.

Education

Cert IV Community Services related field

Bachelor Degree in Human Services

Australian Drivers Licence

QLD Working with Children Check - Blue Card

Job description

UnitingCare Queensland is seeking a Case Worker for the Gold Coast Homelessness Service – Immediate Housing Response (IHR) program, based at Southport. The role involves delivering client-centred, strengths-based, trauma-informed case management to individuals and families experiencing homelessness.

You will work alongside a multidisciplinary team, triage effectively, and provide support during crises to help clients secure longer-term housing outcomes.