Housing Access and Affordability Lead

Argyle Community Housing; Sydney; On-site; AUD 110,000 - 140,000; Full time

Job summary

Argyle Community Housing is seeking an Housing Access and Affordability Lead to oversee day-to-day supervision and support for Rent Review teams, ensuring accurate eligibility assessments, housing offers, and rent calculations within policy. The role provides leadership, coaching and coordination with internal teams to meet performance targets and client needs.

The ideal candidate will have strong people leadership experience, up-to-date tenancy legislation knowledge, and deep understanding of

Qualifications

• Strong leadership experience managing teams in housing/tenancy contexts.
• Up-to-date knowledge of tenancy and housing legislation relevant to social housing.
• Knowledge of social housing policies and procedures.

Responsibilities

• Provide direct leadership and coaching to Housing Access and Affordability teams to ensure timely, accurate eligibility assessments, housing offers and rent calculations.
• Collaborate with Client Services and Rent Solutions teams to meet client needs and maintain service standards and compliance.

Skills

Strong people leadership

Tenancy and housing legislation

Social housing policies

Social and community issues awareness

Cultural and socio-economic awareness

Job description

Argyle Community Housing – Gregory Hills NSW

Building a better future for our Communities.

Argyle Housing is a community-managed, not-for-profit, housing organisation. Our main objective is to provide and manage secure, sustainable housing for people on low to moderate incomes who would otherwise struggle to find accommodation and for disadvantaged people who need support in order to maintain independent living. As a community housing service provider we are responsive to local needs and are committed to building sustainable communities in areas of need. Housing services include tenancy management and maintenance.

We are committed to assisting our clients and their communities to achieve a better future.

We have a portfolio of over 2,700 properties and offices in Campbelltown, Bowral, Young, Yass, Goulburn, Griffith, Wagga Wagga, Queanbeyan and Canberra.

The Housing Access and Affordability Lead is responsible for the day-to-day supervision and support of the Housing Access and Affordability (Rent Review) teams to ensure the effective and consistent delivery of services to clients across Argyle Housing. The role ensures that eligibility assessments, housing offers, and rent calculations are completed accurately, within required timeframes and in accordance with policy.

This role provides direct leadership, coaching and coordination to team members and supports them in meeting their responsibilities and performance targets. The Housing Access and Affordability Lead works closely with the Client Services team and the Tenancy and Rent Solutions team as well as other internal stakeholders to ensure client needs are met, compliance is maintained and service standards are consistently delivered.

• Strong people leadership experience
• Up to date knowledge of relevant tenancy and housing legislation
• Knowledge of social housing policies and procedures
• Sound understanding of social and community issues impacting on social and affordable housing clients
• Sensitivity and understanding of cultural and socio-economic characteristics