Housing Access & Affordability Leader

Argyle Community Housing; Bowral; On-site; AUD 75,000 - 105,000; Full time

Job summary

Argyle Community Housing in Bowral, NSW, seeks a Housing Access and Affordability Lead to supervise the Rent Review teams and ensure efficient delivery of services to clients. The role focuses on leadership, coaching and ensuring accurate eligibility assessments and rent calculations in line with policy.

You will coordinate with Client Services and the Tenancy and Rent Solutions teams, uphold service standards, and support staff to meet performance targets in a community housing context.

Qualifications

• Strong people leadership experience.
• Up to date knowledge of relevant tenancy and housing legislation.
• Knowledge of social housing policies and procedures.
• Sound understanding of social and community issues impacting on social and affordable housing clients.
• Sensitivity and understanding of cultural and socio-economic characteristics.

Responsibilities

• Provide day-to-day supervision and support to the Housing Access and Affordability (Rent Review) teams to ensure services are delivered effectively and on time.
• Ensure eligibility assessments, housing offers and rent calculations are completed accurately and in line with policy.
• Provide direct leadership, coaching and coordination to team members to support performance targets.
• Collaborate with Client Services, Tenancy and Rent Solutions and other internal stakeholders to meet client needs and maintain compliance.

Skills

Strong people leadership

Tenancy legislation knowledge

Social housing policies

Cultural sensitivity

Job description

Argyle Community Housing in Bowral, NSW, seeks a Housing Access and Affordability Lead to supervise the Rent Review teams and ensure efficient delivery of services to clients. The role focuses on leadership, coaching and ensuring accurate eligibility assessments and rent calculations in line with policy.

You will coordinate with Client Services and the Tenancy and Rent Solutions teams, uphold service standards, and support staff to meet performance targets in a community housing context.