Reception and Admin Support

Argyle Community Housing; Sydney; On-site; AUD 50,000 - 60,000; Full time

Job summary

Argyle Community Housing in Gregory Hills, NSW, is seeking a Reception and Administration Support role to be the first point of contact for clients. You will provide a range of administrative tasks to your team, helping to ensure smooth daily operations across our housing services.

The ideal candidate will have strong interpersonal and organisational skills, experience with MS Office, and an understanding of social housing policies.

Qualifications

• Experience in a reception/administrative role is preferred.
• Strong customer service and communication abilities.
• Ability to draft reports and maintain records.

Responsibilities

• Be the first point of contact for clients and community members.
• Provide administrative support to the respective team.
• Develop and produce reports within designated timeframes.
• Demonstrate understanding of social housing policies and procedures.

Skills

Interpersonal skills

Organisational skills

Time management

Report writing

Customer service

Team engagement

Sound judgement

Education

Business Administration (desirable)

Tools

MS Office

Job description

Argyle Community Housing – Gregory Hills NSW

Building a better future for our Communities.

Argyle Housing is a community-managed, not-for-profit, housing organisation. Our main objective is to provide and manage secure, sustainable housing for people on low to moderate incomes who would otherwise struggle to find accommodation and for disadvantaged people who need support in order to maintain independent living. As a community housing service provider we are responsive to local needs and are committed to building sustainable communities in areas of need. Housing services include tenancy management and maintenance.

We are committed to assisting our clients and their communities to achieve a better future.

We have a portfolio of over 2,700 properties and offices in Campbelltown, Bowral, Young, Yass, Goulburn, Griffith, Wagga Wagga, Queanbeyan and Canberra.

The objective of the Reception and Administration Support role is to operate as the primary and first point of contact with the community and clients and provide a range of administrative support functions to their respective team.

• Qualification in business administration (desirable)
• Previous experience in a similar role
• Strong interpersonal skills
• Strong organisational and time management skills
• Intermediate to advanced level of computer skills with experience in MS Office
• Ability to develop and produce high quality reports within designated time frames
• Demonstrated understanding of customer service principles
• Knowledge of social housing policies and procedures
• Demonstrate collaborative, cohesive interpersonal and communication skills, both verbally and written.
• Ability to engage with team members at all levels of the organisation.
• Ability to exercise sound judgement.
• Sound understanding of social and community issues impacting on social and affordable housing clients
• Sensitivity and understanding of cultural and socio-economic characteristics
• Sound understanding of social and community housing or community services industry (desirable)