Housing Access Specialist

Argyle Community Housing; Bowral; On-site; AUD 60,000 - 80,000; Full time

Job summary

Argyle Housing, a community-managed not-for-profit, provides secure, sustainable housing for people on low to moderate incomes. The Housing Access Specialist role focuses on intake, assessment and approving applicants on the waitlist and guiding them through to Argyle Housing.

You will work within a team committed to client service delivery and the principle of 'One Argyle', with awareness of tenancy legislation and social housing policies to support vulnerable communities across our region.

Qualifications

• Up to date knowledge of tenancy and housing legislation
• Knowledge of social housing policies and procedures
• Understanding of social and community issues affecting housing clients
• Sensitivity to cultural and socio-economic diversity

Responsibilities

• Undertake intake, assessment and approval for waitlisted applicants and transition them to Argyle Housing.

Skills

Tenancy legislation

Social housing policies

Social & community issues

Cultural sensitivity

Job description

Building a better future for our Communities.

Argyle Housing is a community-managed, not-for-profit, housing organisation. Our main objective is to provide and manage secure, sustainable housing for people on low to moderate incomes who would otherwise struggle to find accommodation and for disadvantaged people who need support in order to maintain independent living. As a community housing service provider we are responsive to local needs and are committed to building sustainable communities in areas of need. Housing services include tenancy management and maintenance.

We are committed to assisting our clients and their communities to achieve a better future.

We have a portfolio of over 2,700 properties and offices in Campbelltown, Bowral, Young, Yass, Goulburn, Griffith, Wagga Wagga, Queanbeyan and Canberra.

The objective of the Housing Access Specialist role is to undertake the intake, assessment and approval process for applicants on the waitlist and transition them from the Social Housing Register to Argyle Housing.

All roles within Argyle Housing are to be performed under the principle of “One Argyle” and with a commitment to client service delivery fostering the approach of ‘no wrong door’.

• Up to date knowledge of relevant tenancy and housing legislation


• Knowledge of social housing policies and procedures


• Sound understanding of social and community issues impacting on social and affordable housing clients


• Sensitivity and understanding of cultural and socio-economic characteristics