Housekeeping Supervisor - Crowne Plaza Hobart

IHG Hotels & Resorts; Hobart; On-site; AUD 65,000 - 76,000; Full time

Benefits offered by this job

Free staff meal while on shift

Uniform provided and laundered in-hous

Discounted F&B at core Restaurant and,

Job summary

Crowne Plaza Hobart in Hobart, Tasmania, is seeking a motivated full-time Housekeeping Supervisor to lead a busy team and uphold premium hotel standards. This hands-on role provides an opportunity to develop operational leadership within a premium property.

You will lead daily briefings, supervise a team, ensure room readiness, and maintain IHG standards while coordinating with Front Office and Engineering to resolve discrepancies and guest requests.

Qualifications

• Previous hotel housekeeping experience with supervisory exposure.
• Ability to lead by example and coach colleagues.
• Strong attention to detail and organisational skills.
• Clear communication and guest service focus.
• Willingness to work a rotating roster, including weekends and holidays.
• Basic computer skills and ability to learn hotel systems.

Responsibilities

• Lead daily briefings, allocate duties, monitor progress and coach the team.
• Inspect rooms and public areas, coordinate with Front Office and Engineering to resolve issues.
• Support safe housekeeping practices and manage linen, supplies and keys.

Skills

Supervisory leadership

Attention to detail

Team coaching

Guest service orientation

Communication skills

Flexibility

Basic computer skills

Hotel systems

Tools

Hotel systems

Job description

Located in the heart of Tasmania's capital, Crowne Plaza Hobart provides premium accommodation, dining and event experiences for business and leisure travellers.

Guest Rooms and Suites

241 modern rooms and suites offering views across Hobart, the harbour or kunanyi/Mount Wellington.

Public Areas

The hotel’s lobby, Club Lounge, dining outlets, meeting spaces and other shared guest areas.

Housekeeping Operations

Linen rooms, floor pantries, storerooms and other BOH areas supporting the guest experience.

Across our guest rooms, suites and shared spaces, our Housekeeping Team helps bring True Hospitality to life through care, consistency and attention to detail.

What is the job?

We are looking for a motivated and hands‑on full-time Housekeeping Supervisor to bring strong standards, practical leadership and attention to detail to our Housekeeping Team. This is a great opportunity to develop your operational leadership experience within a premium hotel.

Your day to day

Team Leadership and Daily Operations

Lead daily briefings, allocate duties, monitor progress, and coach colleagues to support productivity and timely room readiness.

Quality and Guest Experience

Inspect guest rooms, suites and public areas, working with Front Office and Engineering to resolve room discrepancies, maintenance, VIP requirements, guest requests and maintain hotel & IHG standards.

Safety and Housekeeping Operations

Provide hands‑on support when required, reinforce safe work practices, and help manage linen, supplies, equipment, lost property and keys responsibly.

What We Need From You

We value attitude, experience and leadership potential. You take pride in high-standards, lead by example and are willing to work alongside the team when needed.

• Previous hotel or accommodation Housekeeping experience.
• Supervisory or Senior Room Attendant experience or demonstrated leadership capability.
• Strong attention to detail, organisation and communication skills.
• Confidence allocating duties, inspecting rooms and coaching colleagues.
• An understanding of safe Housekeeping practices.
• Basic computer skills and the ability to learn hotel systems.
• Flexibility across a rotating seven-day roster, including early mornings, weekends and public holidays.
• The ability to safely perform the physical requirements of the role.
• Based in Hobart or already planning to relocate.

Applicants must already hold valid Australian working rights. Employer-sponsored visa arrangements are not available for this position.

What You Can Expect From Us

We give our people everything they need to succeed. Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey:

• Free staff meal while on shift.
• Full uniform provided and laundered in-house.
• Discounted F&B at core Restaurant and The Deck.
• Paid birthday leave.
• Enhanced parental leave.
• Some of the best employee discounts across IHG Hotels for accommodation, food and beverage.
• Access to our lifestyle platform – discounts at hundreds of retailers, corporate discounts, wellness & celebration hubs.
• Supportive, high performing team, offering plenty of mentoring & coaching opportunities to develop your skills and career journey.
• IHG career milestone celebrations and transfer of leave entitlements as you move and grow with IHG.

Our way is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. So, join us and you will become part of our ever-growing global family.

Join Crowne Plaza, one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We’ve thoughtfully designed our spaces to encourage, support and celebrate great connections. We’re also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.