Housekeeping Supervisor - Crowne Plaza Hobart

InterContinental Hotels Group; Hobart; Sur place; AUD 65 000 - 80 000; Plein temps

Avantages offerts par ce poste

Free staff meal on shift

Uniform provided and laundered

F&B discounts

Birthday leave

Enhanced parental leave

Employee discounts across IHG

Lifestyle platform discounts

Mentoring and coaching opportunities

Transfer of leave entitlements

Résumé du poste

InterContinental Hotels Group is seeking a motivated, hands-on full-time Housekeeping Supervisor at Crowne Plaza Hobart. Lead daily operations, maintain high standards, and coach team members to ensure timely room readiness and guest satisfaction.

You will oversee housekeeping activities, coordinate with Front Office and Engineering, and uphold safety and quality across guest rooms and public areas. Based in Hobart with a dynamic shift pattern and opportunities for career growth.

Qualifications

• Previous hotel or accommodation housekeeping experience.
• Supervisory or senior room attendant experience or demonstrated leadership capability.
• Strong attention to detail, organisation and communication skills.
• Confidence allocating duties, inspecting rooms and coaching colleagues.
• An understanding of safe housekeeping practices.
• Basic computer skills and the ability to learn hotel systems.
• Flexibility across a rotating seven-day roster, including early mornings, weekends and public holidays.
• The ability to safely perform the physical requirements of the role.
• Based in Hobart or already planning to relocate.

Responsabilités

• Lead daily briefings, allocate duties, monitor progress, and coach colleagues to support productivity and timely room readiness.
• Inspect guest rooms, suites and public areas, working with Front Office and Engineering to resolve room discrepancies, maintenance, VIP requirements, guest requests and maintain hotel & IHG standards.
• Provide hands-on support when required, reinforce safe work practices, and help manage linen, supplies, equipment, lost property and keys responsibly.

Connaissances

Housekeeping experience

Supervisory experience

Attention to detail

Communication skills

Computer literacy

Roster flexibility

Physical stamina

Based in Hobart

Description du poste

Located in the heart of Tasmania’s capital, Crowne Plaza Hobart provides premium accommodation, dining and event experiences for business and leisure travellers:

Guest Rooms and Suites – 241 modern rooms and suites offering views across Hobart, the harbour or kunanyi/Mount Wellington.

Public Areas – The hotel’s lobby, Club Lounge, dining outlets, meeting spaces and other shared guest areas.

Housekeeping Operations – Linen rooms, floor pantries, storerooms and other BOH areas supporting the guest experience.

Across our guest rooms, suites and shared spaces, our Housekeeping Team helps bring True Hospitality to life through care, consistency and attention to detail.

What is the job?

We are looking for a motivated and hands-on full-time Housekeeping Supervisor to bring strong standards, practical leadership and attention to detail to our Housekeeping Team. This is a great opportunity to develop your operational leadership experience within a premium hotel.

Your day to day

Team Leadership and Daily Operations – Lead daily briefings, allocate duties, monitor progress, and coach colleagues to support productivity and timely room readiness.

Quality and Guest Experience – Inspect guest rooms, suites and public areas, working with Front Office and Engineering to resolve room discrepancies, maintenance, VIP requirements, guest requests and maintain hotel & IHG standards.

Safety and Housekeeping Operations – Provide hands-on support when required, reinforce safe work practices, and help manage linen, supplies, equipment, lost property and keys responsibly.

What we need from you

We value attitude, experience and leadership potential. You take pride in high-standards, lead by example and are willing to work alongside the team when needed.

• Previous hotel or accommodation Housekeeping experience.
• Supervisory or Senior Room Attendant experience or demonstrated leadership capability.
• Strong attention to detail, organisation and communication skills.
• Confidence allocating duties, inspecting rooms and coaching colleagues.
• An understanding of safe Housekeeping practices.
• Basic computer skills and the ability to learn hotel systems.
• Flexibility across a rotating seven-day roster, including early mornings, weekends and public holidays.
• The ability to safely perform the physical requirements of the role.
• Based in Hobart or already planning to relocate.

Applicants must already hold valid Australian working rights. Employer-sponsored visa arrangements are not available for this position.

What you can expect from us

We give our people everything they need to succeed. Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey:

• Free staff meal while on shift.
• Full uniform provided and laundered in-house.
• Discounted F&B at core Restaurant and The Deck.
• Paid birthday leave.
• Enhanced parental leave.
• Some of the best employee discounts across IHG Hotels for accommodation, food and beverage.
• Access to our lifestyle platform – discounts at hundreds of retailers, corporate discounts, wellness & celebration hubs.
• Supportive, high performing team, offering plenty of mentoring & coaching opportunities to develop your skills and career journey.
• IHG career milestone celebrations and transfer of leave entitlements as you move and grow with IHG.

Our way is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. So, join us and you will become part of our ever-growing global family.