Housekeeping Supervisor

Accor Apartments & Realty; Gold Coast City; On-site; AUD 52,000 - 66,000; Full time

Job summary

Accor Apartments & Realty on the Gold Coast is seeking a Housekeeping Supervisor for an 11-month parental leave cover. You will oversee the housekeeping team, coach staff, and ensure consistent cleanliness and productivity to deliver an exceptional guest experience.

The role requires hands-on leadership, strong communication, and the ability to manage shifts, ensuring safety standards and efficient room allocations. A polished appearance and reliability for weekend work are essential.

Qualifications

• Experience leading housekeeping teams.
• Strong communication, interpersonal and time-management skills.
• Willing to coach and work alongside the team.
• Reliable transport and weekend/public holiday availability.
• High standard of grooming and professional appearance.

Responsibilities

• Coordinate daily housekeeping activities, ensuring a smooth workflow.
• Foster motivation and provide guidance and training to enhance skills.
• Maintain high cleanliness and productivity standards per company guidelines.
• Allocate rooms and balance workloads across shifts.
• Monitor safety standards and inspect rooms for quality assurance.

Skills

Leadership experience

Attention to detail

Communication skills

Time management

Grooming & appearance

Team coaching

Flexibility (weekends/holidays)

Job description

Purpose

As Housekeeping Supervisor, you are the driving force behind our Housekeeping team's success! You oversee the achievement of daily cleaning excellence, uplift team spirits, and shape our Housekeeping team into cleanliness champions. With your coaching finesse, you will guarantee our team consistently delivers top-tier cleanliness and productivity, ensuring a sparkling and secure stay for our guests.

This role is a for an 11-month parental leave cover with possibility of extension.

Primary Responsibilities

• You will support and coordinate our housekeeping team's daily activities, ensuring a smooth workflow
• Foster team motivation and growth by providing guidance and training to enhance their skills
• Maintain high cleanliness and productivity standards, aligning with company guidelines to enhance guest experiences
• Efficiently allocate rooms for team members during shifts to maintain an even workload distribution
• Ensure safety standards are met, monitoring labour costs and conducting daily room inspections for quality assurance

Skills and Experience

• A sharp eye for detail and previous leadership experience in Housekeeping
• Excellent communication, interpersonal and time management skills, along with a friendly and outgoing personality
• The ability to think on your feet to keep things running smoothly throughout the day
• A high standard of personal grooming and a polished appearance
• Willingness to not only lead the team but to also work alongside them to ensure their success
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays