Housekeeping Manager

Accor Apartments & Realty; Mackay Regional; On-site; AUD 75,000 - 95,000; Full time

Job summary

Accor Apartments & Realty in Mackay is seeking a Housekeeping Manager who will lead a team to uphold the highest cleanliness standards, ensuring guest comfort, safety and a strong first impression across stays. You will oversee daily housekeeping operations, manage inventory and supplies, and enforce safety and chemical handling protocols while tracking labor costs and productivity to align with occupancy.

A hands-on leader who communicates well and adapts to a busy hotel environment is

Qualifications

• Previous leadership experience in housekeeping.
• Strong communication and time management skills.
• Ability to work mornings, evenings, weekends and public holidays.
• Detail-oriented with a collaborative leadership style.

Responsibilities

• Oversee daily housekeeping operations.
• Implement cleaning standards and manage inventories.
• Foster productivity, motivation and professional growth of the team.
• Ensure safety compliance and chemical handling procedures.
• Track labour costs relative to occupancy and perform daily room inspections.

Skills

Attention to detail

Leadership

Communication

Time management

Flexibility

Job description

Purpose

As the Housekeeping Manager, you play a pivotal role with an unwavering commitment to maintaining the highest standards of cleanliness. You will lead a team of skilled individuals to collectively create an amazing first impression for our guests - one of comfort, cleanliness and safety that sets the tone throughout their entire stay.

Primary Responsibilities

• Oversee the daily operations of the entire housekeeping department
• Implement cleaning standards and foster productivity, motivation, and professional growth among all Housekeeping Team Members
• Procurement of cleaning supplies, linens, and other housekeeping-related inventory while managing budgets & controlling expenses
• Adhere to compliance with chemical safety and Occupational Health & Safety regulations; ensure that all team members follow safety protocols
• Track labour expenses and productivity relative to occupancy rates, while also conducting daily inspections to assess room cleanliness standards

Skills and Experience

• Demonstrate an exceptional eye for detail and possesses prior leadership experience in housekeeping
• Exhibit outstanding communication, interpersonal, and time management abilities, coupled with a friendly and approachable demeanour
• Display quick thinking and adaptability to ensure seamless daily operations
• Balance effective leadership with a collaborative team spirit, actively engaging in hands‑on support to ensure the team’s success
• Able to accommodate a flexible schedule, including mornings, evenings, weekends, and public holidays as required