Housekeeping Attendant

Colonial Group; North Canberra; On-site; AUD 45,000 - 59,000; Full time

Job summary

Colonial Group is seeking a Housekeeping Attendant to maintain spotless guest rooms and support our housekeeping team. You will ensure a meticulous standard of cleanliness, handle linen changes, bathrooms, and surface cleaning, and coordinate with colleagues to deliver an exceptional guest experience.

The role emphasizes attention to detail, reliability, and a friendly, guest-focused approach, with availability for varied shifts in a Hotel environment.

Qualifications

• Previous experience as a cleaner or room attendant is a plus.
• You communicate warmly with guests and team members to create a welcoming atmosphere.
• You have an eye for detail and pride in completing tasks efficiently.

Responsibilities

• Thoroughly clean all sections of guest rooms, including changing linens and bathrooms, to ensure a strong first impression.
• Work within guidelines to meet impeccable cleanliness standards.
• Restock housekeeping trolleys and keep them organized and well equipped.
• Use cleaning materials safely and follow safety protocols to maintain a secure environment.
• Respect guest privacy and comfort in all interactions.
• Report maintenance issues promptly to ensure a flawless guest experience.

Skills

Warm and welcoming communication

Attention to detail

Time management

Physical stamina

Team collaboration

Reliable transportation

Job description

Purpose

As a Housekeeping Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays