Housekeeping Attendant

Colonial Group; City of Melbourne; On-site; AUD 30,000 - 39,000; Full time

Job summary

Colonial Group in Melbourne is seeking a Housekeeping Attendant to keep guest rooms spotless and welcoming. You will clean rooms, bathrooms and surfaces, restock trolleys, and follow safety protocols while respecting guest privacy and comfort.

Ideal candidates will have prior cleaning experience, a detail-oriented approach, and the ability to work well with a diverse team. Weekend and holiday availability is preferred to support hotel operations.

Qualifications

• Previous experience as a cleaner or room attendant is a plus.
• Has a warm, welcoming communication style with guests and colleagues.
• Eyes for detail and strong time management to complete tasks efficiently.
• Capable of handling a physical role and moving between rooms via stairs.
• Enjoys collaborating with colleagues from diverse backgrounds.
• Reliable transportation and availability for varied shifts including weekends.

Responsibilities

• Thoroughly clean all sections of guest rooms, including linens, bathrooms and surfaces to create a strong first impression.
• Follow guidelines to maintain impeccable housekeeping standards.
• Restock and organise housekeeping trolleys to stay well equipped.
• Use cleaning materials safely and follow protocols for a secure environment.
• Respect guest privacy and comfort while delivering excellent service.
• Report maintenance issues promptly to ensure a flawless experience.

Skills

Room attendant experience

Warm communication

Detail oriented

Physical stamina

Team collaboration

Weekend/holiday availability

Job description

Purpose

As a Housekeeping Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression


• Work diligently within the established guidelines to achieve the impeccable standards we hold dear


• Maintain and restock housekeeping trolleys, keeping them organised and well equipped


• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment


• Respect guest privacy and security, upholding our commitment to their comfort


• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus


• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!


• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks


• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways


• You embrace collaborating with colleagues from various backgrounds


• Reliable transportation and availability to work a variety of shifts including weekends and public holidays