Housekeeping Attendant

Accor Apartments & Realty; Tweed Heads; On-site; AUD 30,000 - 39,000; Full time

Job summary

Accor Apartments & Realty invites applications for a Housekeeping Attendant to uphold our high cleanliness standards across guest rooms in Tweed Heads. You will work as part of a supportive team, ensuring every space feels fresh and inviting for guests.

We value reliability, attention to detail, and a willingness to work flexible shifts, including weekends and public holidays. Prior cleaning experience is a plus, and you will rotate duties to maintain a spotless, safe environment.

Qualifications

• Previous experience as a cleaner or room attendant is a plus.
• Communication style should be warm and welcoming for guests and team members.
• Attention to detail to ensure high cleanliness standards.
• Enjoys a physical role; comfortable navigating stairs and corridors.
• Ability to collaborate with colleagues from diverse backgrounds.
• Reliable transportation and availability for weekends and public holidays.

Responsibilities

• Thoroughly clean guest rooms, change linens, clean bathrooms, and wipe surfaces to create an exceptional first impression.
• Work within established guidelines to meet impeccable standards.
• Restock and organise housekeeping trolleys and supplies.
• Use cleaning materials safely and maintain hygiene and safety protocols.
• Respect guest privacy and comfort at all times.
• Report maintenance issues promptly to ensure a flawless experience.

Skills

Cleaner or room attendant experience

Warm and welcoming communication

Eye for detail

Physical role comfortable

Collaborative

Reliable transport & weekend/public-hh

Job description

Purpose

As a Housekeeping Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays