Housekeeping Attendant

Accor Apartments & Realty; Melbourne; On-site; AUD 42,000 - 54,000; Full time

Job summary

Colonial Group in Victoria is seeking a dedicated Housekeeping Attendant to keep guest rooms spotless and welcoming. You will clean rooms, restock supplies, and maintain safety and privacy for every guest, contributing to memorable stays.

This role requires physical stamina, reliability, and a friendly, team-oriented approach. You’ll work with colleagues across shifts, including weekends and holidays, to uphold our high cleanliness standards and guest comfort.

Qualifications

• Experience as cleaner or room attendant is a plus.
• Warm and welcoming communication style with guests and team members.
• Eye for detail and ability to work efficiently with good time management.
• Physically capable role; navigating between rooms via stairs and open pathways.
• Collaborates with colleagues from diverse backgrounds.
• Reliable transportation and availability to work weekends and public holidays.

Responsibilities

• Thoroughly clean all sections of guest rooms, including changing linens, bathrooms, and surfaces.
• Follow guidelines to achieve impeccable standards.
• Restock housekeeping trolleys and keep them organized.
• Use cleaning materials safely and follow safety protocols.
• Respect guest privacy and security.
• Report maintenance issues promptly.

Skills

Attention to detail

Warm communication

Time management

Team collaboration

Flexible shifts

Job description

Purpose

As a Housekeeping Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays