Room Attendant

Accor Apartments & Realty; Mackay Regional; On-site; AUD 28,000 - 39,000; Full time

Job summary

Accor Apartments & Realty is seeking a Room Attendant to keep guest rooms spotless and welcoming. You will be responsible for cleaning, restocking, and maintaining a secure and tidy environment for guests and colleagues alike.

Join a guest-focused housekeeping team that values reliability, strong communication, and the ability to work efficiently in a fast-paced setting. Weekend and holiday shifts may be required to support guest needs.

Qualifications

• Previous experience as a cleaner or room attendant is a plus.
• Your communication style is warm and welcoming to guests and team members.
• You have an eye for detail and work efficiently with good time management.
• You enjoy a physical role and may navigate stairs and corridors.
• You collaborate with colleagues from diverse backgrounds.

Responsibilities

• Thoroughly clean guest rooms including linens and bathrooms to make a strong first impression.
• Work within guidelines to meet high standards of cleanliness.
• Restock and organize housekeeping trolleys and supplies.
• Handle cleaning materials safely and follow safety protocols.
• Respect guest privacy and security throughout shifts.
• Report maintenance issues promptly to ensure a flawless experience.

Skills

Attention to detail

Communication skills

Teamwork

Reliability

Flexible shifts

Job description

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays