Room Attendant

Accor Apartments & Realty; Nelly Bay; On-site; AUD 45,000 - 55,000; Full time

Job summary

Accor Apartments & Realty in Nelly Bay, Australia, is seeking a dedicated Room Attendant to keep guest rooms spotless and inviting. You will collaborate with the housekeeping team to uphold high standards and ensure guests depart with fond memories of their stay.

This role demands strong attention to detail, reliability, and the ability to work flexible shifts, including weekends and public holidays. Prior cleaning experience is a plus.

Qualifications

• Experience in cleaning or room attendant roles preferred.
• Strong communication, warm and welcoming.
• Excellent attention to detail and time management.
• Physically capable to navigate stairs and move between rooms.
• Able to work with colleagues from diverse backgrounds.
• Reliable transportation and weekend/holiday availability.

Responsibilities

• Thoroughly clean guest rooms, change linens, clean bathrooms, and wipe surfaces to ensure a strong first impression.
• Follow established guidelines to meet high cleanliness standards.
• Restock and organise housekeeping trolleys and supplies.
• Use cleaning materials safely and adhere to safety protocols.
• Respect guest privacy and security while ensuring guest comfort.
• Report any maintenance issues promptly to maintain a flawless experience.

Skills

Attention to detail

Customer service

Time management

Team collaboration

Physical stamina

Reliability

Weekend/holiday availability

Job description

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays