Housekeeping Attendant

Accor Apartments & Realty; Albury City; On-site; AUD 48,000 - 56,000; Full time

Job summary

Accor Apartments & Realty in NSW seeks a Housekeeping Attendant to keep guest rooms pristine, change linens, clean bathrooms and tidy surfaces, ensuring a warm, welcoming first impression.

You will work with a friendly team, respect guest privacy, follow safety rules, and be ready to handle weekend shifts and holidays. Previous cleaning experience is a plus, and a reliable travel plan helps you arrive on time.

Qualifications

• Previous cleaning or room attendant experience preferred.
• Warm, welcoming communication with guests and staff.
• Eye for detail and strong time management.
• Physically capable of moving between rooms and stairs.
• Collaborates with colleagues from diverse backgrounds.
• Reliable transportation and weekend/holiday availability.

Responsibilities

• Thoroughly clean guest rooms, including changing linens, bathrooms and surfaces.
• Follow guidelines to uphold high housekeeping standards.
• Restock trolleys and keep them organized and well equipped.
• Handle cleaning materials safely and follow protocols.
• Respect guest privacy and security throughout duties.
• Promptly report any maintenance issues to maintain quality.

Skills

Cleaning experience

Attention to detail

Team player

Time management

Physical stamina

Customer service

Job description

Purpose

As a Housekeeping Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays