Room Attendant

Accor Apartments & Realty; Sydney; On-site; AUD 30,000 - 39,000; Full time

Job summary

Accor Apartments & Realty is seeking a dedicated Room Attendant to maintain spotless guest rooms and uphold our high hospitality standards. You will clean rooms, restock supplies, and assist guests while coordinating with the housekeeping team to ensure a seamless guest experience.

We value reliability, attention to detail, and a friendly, guest-focused approach. This role requires physical work and availability for various shifts, including weekends and public holidays, to ensure our guests

Qualifications

• Previous experience as a cleaner or room attendant is a plus.
• Your communication style is warm and welcoming to guests and team members.
• You have an eye for detail and manage your time well.
• You enjoy a physical role and can navigate stairs and corridors.
• You are open to collaborating with colleagues from diverse backgrounds.

Responsibilities

• Thoroughly clean all sections of guest rooms, including linens, bathrooms, and surfaces.
• Follow guidelines to maintain high cleanliness and safety standards.
• Restock and organize housekeeping trolleys and supplies.
• Handle cleaning materials safely and maintain a secure environment.
• Respect guest privacy and security, contributing to a comfortable stay.
• Report maintenance issues promptly to support a flawless experience.

Skills

Experience in cleaning

Attention to detail

Team collaboration

Flexible shifts

Customer service

Job description

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays