Room Attendant

Colonial Group; Hervey Bay; On-site; AUD 45,000 - 60,000; Full time

Job summary

Colonial Group in Hervey Bay seeks a Room Attendant to support our Housekeeping team by keeping guest rooms exceptionally clean and detail‑oriented. You will handle linens, bathrooms, and surface cleaning to create a welcoming first impression for guests.

The role involves teamwork, physical work, and flexibility to cover weekends and public holidays while maintaining high standards of cleanliness and guest comfort.

Qualifications

• Experience as a cleaner or room attendant is a plus.
• Warm, welcoming communication with guests and team members.
• Eye for detail and efficient, time‑management oriented.

Responsibilities

• Thoroughly clean all guest room sections, change linens, bathrooms, and wipe surfaces to ensure an exceptional first impression.
• Follow established guidelines to maintain impeccable standards.
• Restock housekeeping trolleys and keep equipment organized and ready for use.
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment.
• Respect guest privacy and promptly report maintenance issues for a flawless guest experience.

Skills

Room attendant experience

Guest communication

Attention to detail

Physical work

Team collaboration

Shift flexibility

Job description

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays