Room Attendant

Colonial Group; Port Douglas; On-site; AUD 27,552,000 - 38,573,000; Full time

Job summary

Colonial Group is seeking a Room Attendant to join our Housekeeping team in Port Douglas. You will clean guest rooms, restock supplies, and ensure a pristine environment that delights guests and supports a memorable stay.

Your role requires physical work, reliable transport, and availability for weekends and public holidays. A warm, collaborative approach and attention to detail will help you thrive in a busy, guest-centric environment.

Qualifications

• Previous experience as a cleaner or room attendant is a plus.
• Your communication style is warm and welcoming to guests and team members.
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks.
• You enjoy a physical role; navigating between rooms may involve stairs and open pathways.
• You embrace collaborating with colleagues from various backgrounds.
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays.

Responsibilities

• Thoroughly clean all sections of guest rooms, such as changing linens, bathrooms, and wiping surfaces.
• Work diligently within established guidelines to achieve impeccable standards.
• Maintain and restock housekeeping trolleys, keeping them organized and well equipped.
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment.
• Respect guest privacy and security, upholding commitment to comfort.
• Report maintenance issues promptly to ensure a flawless experience.

Skills

Eye for detail

Time management

Warm communication

Team collaboration

Reliable transport

Flexible shifts

Job description

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays