Room Attendant

Colonial Group; Whitsunday Regional; On-site; AUD 36,000 - 48,000; Full time

Job summary

Colonial Group in Whitsunday Regional, Queensland, is seeking a Room Attendant to keep guest rooms spotless and welcoming. You will support the housekeeping team, ensuring high standards and guest comfort through meticulous cleaning and attention to detail.

This role suits someone comfortable with physical work, weekend shifts, and respectful collaboration with guests and colleagues. Join us to help create memorable stays in a tropical Queensland destination.

Qualifications

• Previous experience as a cleaner or room attendant is a plus.
• Communication style should be warm and welcoming for guests and colleagues.
• Strong attention to detail and good time management.
• Role is physical; may involve stairs and moving between rooms.
• Collaborate with colleagues from diverse backgrounds.
• Reliable transportation and availability for weekends/public holidays.

Responsibilities

• Thoroughly clean guest rooms including linens, bathrooms, and surfaces to ensure a strong first impression.
• Follow guidelines to maintain impeccable housekeeping standards.
• Restock and organise housekeeping trolleys and supplies.
• Handle cleaning materials safely and follow safety protocols.
• Respect guest privacy and security at all times.
• Report maintenance issues promptly to ensure a flawless guest experience.

Skills

Communication

Attention to detail

Time management

Physical fitness

Team collaboration

Reliable transportation

Job description

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays