Housekeeping Attendant

Mantra Group; Albury City; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

Accor Live Limitless (ALL) Loyalty

Learn Your Way

Build Your Network

Worldwide Opportunities

Job summary

Mantra Albury is seeking a Housekeeping Attendant to keep guest rooms pristine and ensure every detail contributes to a memorable stay. You will collaborate within the housekeeping team and assist guests as needed, delivering warm hospitality.

Ideal candidates will have cleaning experience, a welcoming attitude, and the stamina to work a physically active role across various shifts, including weekends.

Qualifications

• Previous experience as a cleaner or room attendant is a plus.
• Strong communication with guests and team members.
• Able to work flexible shifts including weekends and public holidays.
• Physically capable of moving between rooms and stairs.

Responsibilities

• Thoroughly clean all sections of guest rooms and bathrooms.
• Restock housekeeping trolleys and keep them organized.
• Follow safety protocols and use cleaning materials carefully.
• Respect guest privacy and security.
• Report maintenance issues promptly.
• Collaborate with team to ensure a flawless guest experience.

Skills

Attention to detail

Friendly communication

Time management

Physical stamina

Job description

Mantra Albury, located in the bustling Riverina city offers Mantra’s trademark friendly hospitality. The property has a range of accommodation across 146 spacious rooms from studio style to that of two bedroom. Street front District Dining Restaurant, and event spaces catering up to 100. Albury has the charms of a large country town where on your days off you can enjoy strolling through the botanic gardens, visit a café, art gallery or enjoy a lazy day by Lake Hume

Why join the Mantra Albury Team?

• Adult Wages for ALL! Earn adult wages aged 16 or older, providing a fantastic opportunity to connect with new people and forge lasting friendships
• Fun working environment with regular team gatherings and casual Fridays!
• Gain experience at the newest premier hotel in the region to launch your hospitality career nationally or internationally.

Purpose

As a Housekeeping Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays

• ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays
• Learn Your Way-Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.

Accor is an inclusive company, building diverse teams across the globe.