Housekeeping Attendant

Accor; North Canberra; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

ALL Loyalty Program

Learn Your Way

Build Your Network

Worldwide Opportunities

Job summary

Mantra MacArthur Hotel in Canberra's outskirts is seeking a dedicated Housekeeping Attendant to keep guest rooms spotless and welcoming. You will clean rooms, restock supplies, and ensure safety and privacy for guests while working with a friendly team.

This physically demanding role requires reliability, good time management, and the ability to handle weekend and public holiday shifts as part of the housekeeping schedule.

Qualifications

• Previous experience as a cleaner or room attendant is a plus.
• Warm and welcoming communication style.
• Eye for detail and strong time management.
• Physical role, may involve stairs and open pathways.
• Collaborate with colleagues from diverse backgrounds.
• Reliable transportation and availability for weekends/public holidays.

Responsibilities

• Thoroughly clean all sections of guest rooms, including changing linens, cleaning bathrooms, and wiping surfaces.
• Follow guidelines to achieve impeccable standards.
• Maintain and restock housekeeping trolleys, keeping them organised.
• Use cleaning materials with care and adhere to safety protocols.
• Respect guest privacy and security.
• Report maintenance issues promptly to ensure a flawless experience.

Skills

Cleanliness

Communication

Attention to detail

Time management

Team collaboration

Flexibility

Job description

Located just outside of Canberra’s CBD, Mantra MacArthur Hotel presents a diverse array of accommodation to suit different guest preferences. These offerings include apartment-style studio rooms catering to business travellers, as well as one and two bedroom suites tailored to the needs of groups and families. On your days off, immerse yourself in the abundance of offerings that our nation’s capital has to offer. Explore iconic landmarks such as the National Gallery, the War Memorial, and Parliament House; or take a leisurely stroll through the bustling shopping and dining precinct.

Purpose

As a Housekeeping Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills And Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career