Room Attendant

Accor; Darwin; On-site; AUD 42,000 - 56,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

ALL Loyalty Program

Learn Your Way

Build Your Network

Worldwide Opportunities

Job summary

Mantra Pandanas, part of Accor, seeks a Room Attendant to maintain spotless guest rooms and support housekeeping operations in Darwin. You will clean rooms, restock supplies, and ensure safety and privacy for guests while working with a welcoming team.

This role requires a proactive, detail-focused individual who can handle a physically demanding schedule, including weekends and public holidays, to help guests enjoy a memorable stay in the heart of Darwin.

Qualifications

• Experience in cleaning or room attendant roles preferred.
• Strong eye for detail and pride in your work.
• Friendly, warm communication with guests and colleagues.
• Willingness to work physical shifts and weekends/public holidays.

Responsibilities

• Thoroughly clean guest rooms including linens and bathrooms.
• Restock and organise housekeeping trolleys and supplies.
• Follow safety protocols and use cleaning materials responsibly.
• Respect guest privacy and security at all times.
• Report maintenance issues promptly to ensure guest comfort.
• Collaborate with team to ensure consistent service quality.

Skills

Attention to detail

Customer service

Time management

Team collaboration

Communication

Physical stamina

Job description

Mantra Pandanas stands nestled in the vibrant core of Darwin city. The property encompasses modern and chic hotel rooms, studio spaces, as well as one and two bedroom apartments. Offering a range of conferencing and event style facilities as well as dining experiences at Table Forty Three, lagoon style recreational pool, spa and fully equipped gym for guests to enjoy. When you find yourself off duty, embark on a journey through varied landscapes intertwined with rich Aboriginal heritage. Indulge in moments of relaxation by the Darwin waterfront, explore national parks and botanical gardens, and pay homage to historical landmarks. And of course, in this territory, don't forget to smile at a crocodile!

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills And Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.