Room Attendant

Accor; City of Whittlesea; Vor Ort; AUD 42.000 - 48.000; Vollzeit

Benefits dieser Stelle

ALL Heartist Membership - Discounts on

Family & Friends Discounts - Accommod.

ALL Loyalty Program - Points & Rewards

Learn Your Way - Training platforms

Build Your Network - Global community

Worldwide Opportunities - Global hotel

Zusammenfassung

Accor is seeking a Room Attendant for Mantra Melbourne Epping to uphold exceptional housekeeping standards. You will clean guest rooms, restock supplies, and ensure safety while delivering warm, welcoming service to guests. The role requires teamwork, reliability, and flexibility to cover various shifts.

Join a global hospitality leader with Accor Live Limitless benefits and opportunities for career development across a network of hotels worldwide.

Qualifikationen

• Strong guest-focused communication and a friendly manner.
• Ability to work efficiently and maintain high cleanliness standards.
• Physical role requiring mobility and long periods of standing.

Aufgaben

• Thoroughly clean guest rooms, change linens, clean bathrooms and wipe surfaces.
• Maintain housekeeping trolleys and restock supplies.
• Adhere to safety guidelines and report maintenance issues promptly.
• Respect guest privacy and security while delivering service.
• Collaborate with team to ensure a smooth housekeeping operation.

Kenntnisse

Attention to detail

Time management

Customer service

Teamwork

Flexibility

Communication

Jobbeschreibung

Innovative and stylish Mantra Melbourne Epping, located just north of the CBD, represents a new standard in hotel accommodation. Featuring a collection of contemporary hotel rooms, one and two bedroom apartments, state of the art conference facilities for up to 500 delegates and the signature Trader Café and Republic Tavern Brewpub featuring Australian cuisine available throughout the day.

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills And Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.