Hotel Receptionist (Gsa) - Mackay

Central Apartment Group; Gold Coast City; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Competitive hourly rates

Flexible shifts

Employee discounts across IHG Hotels &

Resorts worldwide

Job summary

voco Gold Coast is seeking enthusiastic Food & Beverage Attendants to join on a casual basis across our restaurants, bars, conferencing and events operations. You will deliver friendly service, take orders, and contribute to memorable guest experiences.

Flexibility is key with a rotating roster including evenings, weekends and public holidays; hospitality experience and a current Queensland RSA are preferred.

Qualifications

• Previous hospitality experience is preferred.
• Must be flexible to work a rotating roster, including evenings, weekends and public holidays.

Responsibilities

• Deliver friendly, professional service to guests.
• Take food and beverage orders and process transactions.
• Serve food and beverages to standards.
• Assist with conferences, weddings, events and functions.
• Prepare and reset restaurant, bar and event spaces.
• Maintain cleanliness and presentation in service areas.
• Follow food safety, liquor licensing and workplace safety requirements.
• Collaborate with colleagues to create exceptional guest experiences.

Skills

Hospitality mindset

Customer service

Communication skills

Teamwork

Flexible schedule

Education

Queensland RSA Certificate

Job description

At **voco Gold Coast** , we believe great hospitality starts with great people. We're looking for enthusiastic, energetic and customer-focused **Food & Beverage Attendants** to join our team on a casual basis across our restaurants, bars, conferencing and events operations.
**About the Role**
As a Casual Food & Beverage Attendant, you'll be responsible for providing exceptional service to our guests while supporting our restaurant, bar and events teams. No two days are the same, with opportunities to work across a variety of outlets and functions throughout the hotel.
**Key Responsibilities**
+ Deliver friendly, professional and engaging service to guests
+ Take food and beverage orders and process transactions accurately
+ Serve food and beverages in accordance with service standards
+ Assist with conferences, weddings, events and special functions
+ Prepare and reset restaurant, bar and event spaces
+ Maintain cleanliness and presentation standards throughout service areas
+ Follow food safety, liquor licensing and workplace health & safety requirements
+ Work collaboratively with colleagues to create exceptional guest experiences
**About You**
We're looking for someone who:
+ Has a passion for hospitality and customer service
+ Brings a positive attitude and strong work ethic
+ Enjoys working in a fast-paced team environment
+ Has excellent communication and interpersonal skills
+ Is flexible and available to work a rotating roster, including evenings, weekends and public holidays
+ Holds a current Queensland RSA Certificate (or is willing to obtain one)
+ Has previous hospitality experience (preferred but not essential)
**What's In It For You?**
+ Competitive casual hourly rates
+ Flexible shifts to suit your lifestyle
+ Employee discounts across IHG Hotels & Resorts worldwide
+ Training and development opportunities
+ Supportive team culture and career growth opportunities
+ The chance to work in one of the Gold Coast's leading hotels
**Join the Team**
If you're passionate about hospitality, love working with people and want to be part of a team that creates memorable experiences for every guest, we'd love to hear from you.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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