Hotel Operations Lead – Pre-Opening & Growth

Young Group; Melbourne; In loco; AUD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Young Group in Melbourne is seeking an experienced Hotel Operations Manager to lead pre-opening planning and day‑to‑day operations for our Victoria and NSW properties. You will drive SOPs, PMS setup, staffing, and benchmarks for guest services, safety and compliance.

The role emphasizes revenue management, occupancy optimization and channel distribution, with oversight of budgets and financial performance. You will build scalable systems for future properties and contribute to site selection and

Competenze

• 3–5 years of relevant management experience in hotels, serviced apartments, extended‑stay accommodation or similar operations.
• Experience managing hotel operations, reservations, housekeeping and guest services.
• Strong understanding of revenue management, occupancy optimization, pricing and distribution channels.
• Experience with property management systems, online booking platforms and channel managers.
• Sound financial management skills, including budgeting, forecasting, cost control and performance reporting.
• Strong leadership, communication and problem‑solving skills.
• Full Australian working rights.

Mansioni

• Lead pre-opening planning and operational readiness for hotels.
• Develop SOPs, service standards and operating policies.
• Establish property management systems (PMS), booking platforms, channel management and payment processes.
• Develop staffing structures, recruitment plans, rosters and training programs.
• Coordinate procurement, supplier contracts, housekeeping and maintenance arrangements.
• Oversee daily operations across both properties, including reservations, guest services, housekeeping, maintenance and property presentation.
• Manage occupancy, ADR, RevPAR and overall accommodation revenue.
• Identify opportunities to secure corporate clients and extended-stay customers.
• Recruit, train and manage operational staff and external service providers.
• Implement reporting systems and quality assurance procedures.

Conoscenze

Team leadership

Revenue management

Guest services

Staff training

Budgeting

Forecasting

Problem solving

Strumenti

Property management systems

Online booking platforms

Channel managers

Descrizione del lavoro

Young Group in Melbourne is seeking an experienced Hotel Operations Manager to lead pre-opening planning and day‑to‑day operations for our Victoria and NSW properties. You will drive SOPs, PMS setup, staffing, and benchmarks for guest services, safety and compliance.

The role emphasizes revenue management, occupancy optimization and channel distribution, with oversight of budgets and financial performance. You will build scalable systems for future properties and contribute to site selection and