Strategic Operations Manager – Hospitality (Melbourne CBD)

ahs hospitality; Melbourne; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive Salary

Training and Development

Vibrant Team Environment

Growth Opportunities

Job summary

ahs hospitality is seeking an experienced Operations Manager to lead our Melbourne teams from the CBD office. You will drive operations, quality, safety, and customer outcomes across a dynamic, fast-paced environment, ensuring alignment with client expectations and our service standards.

You will oversee client operations, develop leaders, manage budgets and P&L, and contribute to strategic direction. Experience in hotel operations is a plus, and we welcome leaders from diverse backgrounds to

Qualifications

• Experience leading large teams in fast-paced environments.
• Proven ability to manage client operations and accounts.
• Strong focus on health and safety and compliance.

Responsibilities

• Client Operations and Account Management: oversee operations and delivery for prestigious clients.
• Leadership Development: coach and develop senior leaders (Housekeeping Managers).
• Detail-Driven Excellence: uphold quality, compliance, and health & safety standards.
• Financial Mastery: manage regional budget and monthly P&L.
• Strategic Leadership: contribute to strategic development and teamwork.

Skills

Leadership

Budget management

P&L responsibility

Strategic thinking

Stakeholder management

Job description

ahs hospitality is seeking an experienced Operations Manager to lead our Melbourne teams from the CBD office. You will drive operations, quality, safety, and customer outcomes across a dynamic, fast-paced environment, ensuring alignment with client expectations and our service standards.

You will oversee client operations, develop leaders, manage budgets and P&L, and contribute to strategic direction. Experience in hotel operations is a plus, and we welcome leaders from diverse backgrounds to