Hotel Operations & Events Coordinator

1 Hotel & Homes Melbourne; Melbourne; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Discounted accommodation at hotels

50% off food and beverage

25% off spa treatments

Paid birthday leave

Wellness initiatives and EAP

Recognition and rewards programs

Coaching and development opportunities

Team activities and supportive leaders

Job summary

1 Hotel & Homes Melbourne is seeking a capable administrator to coordinate hotel service operations and event administration. You will maintain records, liaise across departments, and ensure guest and client requirements are communicated to the right teams.

The role includes coordinating daily duties for service teams, supporting safety documentation, and assisting with group and banquet activities to help drive service standards and revenue objectives.

Qualifications

• Previous experience in hotel operations, guest services or related hospitality roles.
• Relevant qualification or equivalent practical experience.
• Knowledge of hotel systems and procedures.
• Strong organisation and ability to manage multiple priorities.
• Professional manners and high standard of service.
• Clear written and verbal communication skills.
• Ability to guide and support team members across departments.
• Understanding of workplace health and safety requirements.
• Ability to work in a 24/7 hotel environment.

Responsibilities

• Coordinate daily work requirements and duty allocations for service teams.
• Liaise with managers to coordinate operations and guest needs.
• Maintain hotel records, rosters, and filing systems.
• Coordinate meetings, briefings, and follow-ups.
• Support safety documentation and process updates.
• Guide teams and identify service improvements.
• Monitor stock and arrange replenishment for supplies.
• Track usage and flag low or frequent items.
• Coordinate supply orders within approved budgets.

Skills

Hotel operations experience

Guest services

Communication skills

Organisational ability

Team coordination

Education

Relevant qualification or equivalent practical experience

Job description

1 Hotel & Homes Melbourne is seeking a capable administrator to coordinate hotel service operations and event administration. You will maintain records, liaise across departments, and ensure guest and client requirements are communicated to the right teams.

The role includes coordinating daily duties for service teams, supporting safety documentation, and assisting with group and banquet activities to help drive service standards and revenue objectives.