Hotel Operations & Events Coordinator

1 Hotel Melbourne; Melbourne; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

50% off food and beverage

25% off spa treatments

Discounted accommodation at hotels

Complimentary overnight stay for each

Paid birthday leave

Wellness initiatives and EAP

Recognition and development programs

Job summary

1 Hotels Melbourne is seeking an organised administrator to provide cross‑functional coordination across hotel operations. You will maintain records, coordinate information between departments and help managers keep daily work organised.

In this role you will support group and banquet administration, client details, event documentation and communications with operational teams, ensuring deadlines are met and guest requirements are relayed accurately.

Qualifications

• Previous experience in hotel operations, guest services, front office, event coordination or a related hospitality role.
• Relevant qualification or equivalent practical experience.
• Working knowledge of hotel systems and operational procedures.
• Strong organisation skills and the ability to coordinate multiple priorities.
• Professional manner and a high standard of guest and client service.
• Clear written and verbal communication skills.

Responsibilities

• Coordinate daily work requirements and duty allocations for hotel service teams.
• Liaise with managers and departments to coordinate operations and respond to guest, client and team needs.
• Maintain hotel records, reports, correspondence, rosters and filing systems.
• Coordinate meetings, briefings, schedules and follow-up actions.
• Support managers with safety documentation, notices, checklists and process updates.
• Provide guidance to assigned teams and refer employee concerns to management.
• Monitor office supplies and stock levels and arrange replenishment as required.
• Coordinate supply orders and deliveries in line with budgets and procedures.
• Maintain client and event information in hotel systems.
• Coordinate group and event requirements from confirmation through to delivery, including contracts, payments, guarantees, set-ups and changes.
• Prepare and update Banquet Event Orders, estimates of expenses and floor plans.

Skills

Strong organisation skills

Clear written and verbal communication

Ability to coordinate multiple priort…

Education

Relevant qualification or equivalent practical experience

Tools

Hotel systems

Job description

1 Hotels Melbourne is seeking an organised administrator to provide cross‑functional coordination across hotel operations. You will maintain records, coordinate information between departments and help managers keep daily work organised.

In this role you will support group and banquet administration, client details, event documentation and communications with operational teams, ensuring deadlines are met and guest requirements are relayed accurately.