Hotel Manager — Lead Operations & Guest Experience (Incentives)

Inrecruit; Sydney; On-site; AUD 76,000 - 86,000; Full time

Benefits offered by this job

Competitive salary package with perf.

Supportive and dynamic working environ

Opportunity to lead a respected venue

Job summary

Hurstville Ritz Hotel in Sydney's vibrant South seeks a hands-on Hotel Manager to lead daily operations across accommodation, food and beverage, and guest services. You will set high service standards, mentor staff, and drive a culture of excellence and professionalism.

This permanent full-time role offers a competitive AUD 76,000–86,000 plus super, a 38-hour week, and an environment that values guest satisfaction, community engagement, and strong supplier relationships.

Qualifications

• Experience managing a hospitality operation or hotel.
• Proven ability to lead and develop staff.
• Ability to manage budgets, costs, and revenue growth.

Responsibilities

• Oversee day-to-day operations across departments including accommodation, F&B and guest services.
• Provide leadership, training, and support to staff to foster excellence.
• Develop and implement business strategies to drive revenue and profitability.
• Ensure compliance with licensing laws, health and safety regulations, and company policies.
• Manage budgets, financial performance, and reporting for operational efficiency.
• Maintain high standards of guest service and address guest concerns promptly.
• Coordinate marketing, promotions and community engagement to enhance reputation.
• Build strong relationships with suppliers and local partners.

Skills

Hotel management

Leadership

Staff training

Budget management

Customer service

Job description

Hurstville Ritz Hotel in Sydney's vibrant South seeks a hands-on Hotel Manager to lead daily operations across accommodation, food and beverage, and guest services. You will set high service standards, mentor staff, and drive a culture of excellence and professionalism.

This permanent full-time role offers a competitive AUD 76,000–86,000 plus super, a 38-hour week, and an environment that values guest satisfaction, community engagement, and strong supplier relationships.