Hotel Manager: Lead Guest Experience & Revenue Growth

MH Management (QLD) Pty Ltd; Brisbane; On-site; AUD 100,000 - 180,000; Full time

Benefits offered by this job

Career Growth

Exclusive Hotel Deals

Global Perks

Retail Rewards

Experiences

Banking and Insurance

Generous Leave

Wellness Boost

Job summary

Oaks Brisbane on Margaret Suites, part of Minor Hotels, is seeking an experienced Hotel Manager to lead all aspects of daily operations and guest service in Brisbane City. You will report to the Cluster General Manager, drive profitability, oversee financial forecasting and rostering, and build a high-performing team while cultivating relationships with owners, Body Corporate, and local partners.

The role demands strategic vision, strong communication, and a passion for hospitality, with a track

Qualifications

• Proven hotel operational and financial management experience.
• Strong leadership skills to foster accountability and staff engagement.
• Knowledge of body corporate and strata management regulations.
• Track record of upholding high service standards while maximizing revenue and minimizing costs.
• Ability to build strong relationships with guests, owners, and staff.
• Excellent communication and interpersonal skills.
• Commitment to continuous improvement and learning.
• Ability to seek and maintain local market partnerships.
• Positive, energetic attitude with a passion for creating memorable guest experiences.

Responsibilities

• Leverage your passion, initiative, and strategic approach to deliver an exceptional guest experience.
• Manage day-to-day profitability, presentation, and operations of the entire property.
• Oversee financial forecasting, staff rostering, and promotional initiatives to boost sales.
• Develop and lead the property team to reach their highest potential.
• Building strong relationships with key stakeholders including Body Corporate, Strata Managers, and local business partners.
• Managing, leading, and motivating staff to ensure a high-performing team culture is maintained.
• Make strategic decisions to increase Revenue Per Available Room (RevPAR) by collating and analysing data.

Skills

Hotel operations

Leadership

Financial management

Relationship building

Communication

Job description

Oaks Brisbane on Margaret Suites, part of Minor Hotels, is seeking an experienced Hotel Manager to lead all aspects of daily operations and guest service in Brisbane City. You will report to the Cluster General Manager, drive profitability, oversee financial forecasting and rostering, and build a high-performing team while cultivating relationships with owners, Body Corporate, and local partners.

The role demands strategic vision, strong communication, and a passion for hospitality, with a track