Hotel Housekeeping Supervisor - Opening Team Lead

Crystalbrook Collection; Adelaide; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

50% F&B discount across Crystalbrook..

$99 room rates and generous friends &

Enhanced parental leave and lifestyle

Sustainable luxury practices

Internal mobility program access

Online learning and training platforms

Culture of collaboration and elevated

Limitless career opportunities

Regular service recognition and events

Job summary

Crystalbrook Sam in Adelaide is seeking an experienced Housekeeping Supervisor to lead the on‑floor team and uphold exceptional presentation standards. You will oversee housekeeping attendants, coordinate room allocations and ensure readiness of spaces for guests in a new opening property.

Reporting to the Executive Housekeeper, you will train and mentor staff, collaborate with Front Office and Maintenance, and foster a culture of collaboration, accountability and care while delivering

Qualifications

• Previous experience within hotel housekeeping with supervisory responsibilities.
• Strong attention to detail and presentation.
• Excellent organisation and time management.
• Willing to work across seven days including weekends/holidays.

Responsibilities

• Supervising and supporting our housekeeping collaborators throughout each shift.
• Allocating rooms and daily duties to ensure an efficient flow of work.
• Inspecting guest rooms and public areas to ensure our presentation standards are consistently achieved.
• Supporting the training, coaching and onboarding of new collaborators.
• Working closely with Front Office and Maintenance to ensure rooms are ready for each arriving guest.
• Responding quickly and positively to operational challenges throughout the day.
• Monitoring linen, amenities, equipment and housekeeping supplies.
• Supporting safe working practices and maintaining a clean and organised working environment.
• Helping create a team culture built around collaboration, accountability and genuine care.

Skills

Supervisory experience

Attention to detail

Team motivation

Organisation

Flexible schedule

Job description

Crystalbrook Sam in Adelaide is seeking an experienced Housekeeping Supervisor to lead the on‑floor team and uphold exceptional presentation standards. You will oversee housekeeping attendants, coordinate room allocations and ensure readiness of spaces for guests in a new opening property.

Reporting to the Executive Housekeeper, you will train and mentor staff, collaborate with Front Office and Maintenance, and foster a culture of collaboration, accountability and care while delivering