Assistant Executive Housekeeper — Luxury Resort Leader

Crystalbrook Collection; Cairns Regional; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

50% F&B discount across CrystalbrookR餐

AU$99 room rates and friends & family.

Enhanced parental leave

Sustainable luxury practices

Internal mobility program

Online learning & career development

Team rewards schemes

Regular service recognition

Job summary

Crystalbrook Riley in Cairns is seeking an experienced Assistant Executive Housekeeper to lead our Housekeeping team in delivering luxury standards across guest rooms and public areas. You will mentor Supervisors, oversee cleaning programmes, and ensure cost-efficient operations on a daily basis.

Reporting to the Executive Housekeeper, you will drive service excellence, supervise a team of Attendants, and step into a leadership role when needed to maintain guest satisfaction in a fast-paced

Qualifications

• Proven housekeeping leadership in luxury hotel or resort.
• Strong understanding of guestroom presentation and public-area standards.
• Experience managing budgets, resources and cost efficiencies.
• Ability to coach and develop a diverse team and adapt to changing priorities.

Responsibilities

• Lead daily housekeeping operations and coach Supervisors and Attendants.
• Coordinate cleaning programmes and monitor performance against standards.
• Monitor costs and resources, ensuring efficient operations and budget adherence.
• Act as department lead in the Executive Housekeeper's absence to maintain service levels.

Skills

Housekeeping leadership

Guestroom presentation

Budget management

Staff coaching

Operational excellence

Tools

Hotel management systems

Job description

Crystalbrook Riley in Cairns is seeking an experienced Assistant Executive Housekeeper to lead our Housekeeping team in delivering luxury standards across guest rooms and public areas. You will mentor Supervisors, oversee cleaning programmes, and ensure cost-efficient operations on a daily basis.

Reporting to the Executive Housekeeper, you will drive service excellence, supervise a team of Attendants, and step into a leadership role when needed to maintain guest satisfaction in a fast-paced