Hotel Front Desk & Guest Services Specialist

The Reef Hotel Casino Cairns; Cairns Regional; On-site; AUD 40,000 - 52,000; Full time

Benefits offered by this job

Training

Accommodation discounts

Job summary

The Reef Hotel Casino Cairns is seeking a friendly Receptionist to join our Front Office team in Cairns. You will welcome guests, manage check-ins and check-outs, handle reservations, and provide accurate information with a courteous demeanour.

The role requires recent front desk experience in a 4–5 star hotel, strong organisation, and the ability to work varying shifts. We offer a competitive salary and staff benefits including training and accommodation discounts.

Qualifications

• Recent front desk experience in a 4–5 star hotel.
• Strong organisational skills are essential.
• Ability to work varying shifts, including evenings and weekends.

Responsibilities

• Welcome guests at check-in and check-out in a courteous, professional manner.
• Handle reservations, room blocks and guest requests efficiently.
• Provide accurate information about hotel services and local attractions.

Skills

Front desk experience

Job description

The Reef Hotel Casino Cairns is seeking a friendly Receptionist to join our Front Office team in Cairns. You will welcome guests, manage check-ins and check-outs, handle reservations, and provide accurate information with a courteous demeanour.

The role requires recent front desk experience in a 4–5 star hotel, strong organisation, and the ability to work varying shifts. We offer a competitive salary and staff benefits including training and accommodation discounts.

Hotel Front Desk & Guest Services Specialist • Cairns, QLD, AU