Front Counter Lead: Customer Experience & Operations

Cairns Kart Hire; Cairns Regional; On-site; AUD 42,000 - 56,000; Full time

Job summary

Cairns Kart Hire in Cairns is seeking a hands-on customer service specialist to manage front counter sales, assist guests with bookings and handle EFTPOS transactions in a busy resort area.

You will help maintain safety, assist with day-to-day operations, and keep the presentation clean and inviting during school holidays and weekends. Experience with fast-paced service and a friendly attitude is essential.

Qualifications

• Experience delivering fast-paced service in a guest-facing role.
• Able to stay friendly and professional under pressure.
• Willingness to work weekends and holidays as needed.

Responsibilities

• Manage front counter sales and guest interactions.
• Assist guests with bookings and EFTPOS transactions.
• Support day-to-day operations and keep the site clean and inviting.

Skills

Customer service

Cash handling

Booking systems

POS experience

Friendly demeanor

Job description

Cairns Kart Hire in Cairns is seeking a hands-on customer service specialist to manage front counter sales, assist guests with bookings, and handle EFTPOS transactions in a busy resort area.

You will help maintain safety, assist with day-to-day operations, and keep the presentation clean and inviting during school holidays and weekends. Experience with fast-paced service and a friendly attitude is essential.