Hotel All-Rounder: Front Desk & Breakfast Maestro

ibis, ibis Styles, ibis budget; Sydney; On-site; AUD 54,000 - 66,000; Full time

Job summary

ibis Styles Sydney Central is seeking a motivated full-time Hotel All-Rounder to join our team. You will work across Front Office, Food & Beverage, and breakfast service, delivering memorable service and hands-on experience in day-to-day hotel operations.

Join a dynamic team at a Sydney central location, providing guest-centric services and promoting Accor’s ALL loyalty program to enhance guest experiences.

Qualifications

• Previous customer service experience, preferably within a hotel or hospitality environment.
• Strong computer skills including Microsoft Office; OPERA Cloud experience is highly regarded.

Responsibilities

• Delivering exceptional guest service from check-in to check-out and everywhere in between.
• Acting as the first point of contact for guests and visitors, creating a welcoming and positive first impression.
• Completing a variety of daily tasks across multiple departments, ensuring no two days are the same.
• Promoting hotel facilities and services, preparing coffees and beverages, and maintaining accurate guest accounts.
• Providing friendly, knowledgeable, and professional service to both internal and external guests at all times.
• Assisting guests with our self-check-in kiosks and ensuring a seamless arrival experience.
• Promoting the ALL – Accor Live Limitless loyalty program by educating guests on its benefits and encouraging enrolments.

Skills

Customer service

Hospitality experience

OPERA Cloud

Microsoft Office

Multitasking

Communication skills

Tools

OPERA Cloud

Microsoft Office

Job description

ibis Styles Sydney Central is seeking a motivated full-time Hotel All-Rounder to join our team. You will work across Front Office, Food & Beverage, and breakfast service, delivering memorable service and hands-on experience in day-to-day hotel operations.

Join a dynamic team at a Sydney central location, providing guest-centric services and promoting Accor’s ALL loyalty program to enhance guest experiences.