F&B Team Lead: Guest Service & Banquet Ops

Mercure IT; Melbourne; On-site; AUD 65,000 - 75,000; Full time

Job summary

Mercure IT Melbourne is seeking an experienced Food & Beverage Supervisor to lead and mentor a dedicated team, delivering professional, efficient and friendly service to guests across restaurant and banquets.

Reporting to the Food & Beverage Manager, you will supervise breakfast, lunch and dinner service, assist with rostering and budgeting, manage guest queries, and support training and development while maintaining Australian working rights.

Qualifications

• Hospitality experience in a F&B supervisory role.
• Strong customer service and communication skills.
• Australian working rights (no sponsorship).

Responsibilities

• Supervise Food and Beverage outlet operations during Breakfast, Lunch and Dinner meal periods.
• Create an energetic and engaging environment where team members and guests can connect over great Food & Beverage.
• The role may also involve working across banquet and conference operations as required.
• Communicate and delegate tasks to the team
• Manage guest queries in a timely and efficient manner
• Assist the Food & Beverage Manager with analysing performance, rostering and budgeting;
• Assist Food and Beverage management with training and development of team members.

Job description

Mercure IT Melbourne is seeking an experienced Food & Beverage Supervisor to lead and mentor a dedicated team, delivering professional, efficient and friendly service to guests across restaurant and banquets.

Reporting to the Food & Beverage Manager, you will supervise breakfast, lunch and dinner service, assist with rostering and budgeting, manage guest queries, and support training and development while maintaining Australian working rights.