Hospitality Operations Leader — Multi-Venue Portfolio

4 Pines Brewing Company; Sydney; Vor Ort; AUD 120.000 - 160.000; Vollzeit

Zusammenfassung

4 Pines Brewing Company in Sydney is seeking a Hospitality Operations Manager to lead three venues: 4 Pines Manly, Truck Bar and Torquay. You will coach Venue Managers, drive performance and deliver exceptional guest experiences.

You will partner with Marketing, Sales, People & Culture and other stakeholders to create activations, manage budgets and ensure safety, licensing and compliance across the portfolio. Regular interstate travel is expected.

Qualifikationen

• An experienced hospitality operator with a strong track record of leading Venue Managers and management teams.
• A hands-on and visible leader who enjoys coaching people and building capability.
• Commercially astute, with experience managing budgets, revenue, labour, costs and overall business performance.
• Passionate about hospitality, brand experiences, and outstanding customer service.
• A strong communicator and natural connector who can build trusted relationships across a broad stakeholder group.
• Experienced in liquor licensing, food safety and operational compliance.
• Able and willing to travel interstate regularly.

Aufgaben

• Lead and develop Venue Managers, building a fun, inclusive and high-performing culture across the team
• Set clear expectations and drive accountability across the portfolio
• Deliver sustainable revenue growth, profitability and strong commercial performance
• Support venues to execute annual plans and key business priorities
• Create activations and new revenue opportunities that increase visitation, spend and engagement
• Uphold 4 Pines brand standards across all venues, ensuring the customer experience, presentation and operations consistently reflect the brand
• Partner with Marketing, Sales, People & Culture and other key stakeholders
• Improve operational efficiency through consistent systems, technology and smarter ways of working
• Maintain high standards across safety, compliance, and licensing
• Challenge existing ways of working and encourage continuous improvement

Jobbeschreibung

4 Pines Brewing Company in Sydney is seeking a Hospitality Operations Manager to lead three venues: 4 Pines Manly, Truck Bar and Torquay. You will coach Venue Managers, drive performance and deliver exceptional guest experiences.

You will partner with Marketing, Sales, People & Culture and other stakeholders to create activations, manage budgets and ensure safety, licensing and compliance across the portfolio. Regular interstate travel is expected.