Venue Manager(s)

The Sydney Brewers Pty Ltd; Shellharbour; On-site; AUD 85,000 - 90,000; Full time

Job summary

The Sydney Brewers Pty Ltd – Albion Park NSW is seeking two hands-on Venue Managers to lead daily operations, deliver outstanding customer service and drive venue performance in a fast-paced hospitality setting. You will manage rostering, train and supervise staff, uphold food safety and OH&S standards, and work across shifts including weekends.

RSA certification and barista experience are essential, along with strong leadership and communication skills.

Qualifications

• Proven hospitality venue management experience.
• RSA certification required.
• Barista experience required.
• Strong leadership and communication skills.
• Ability to manage rostering and staff.

Responsibilities

• Oversee daily venue operations.
• Lead and manage hospitality staff.
• Deliver exceptional customer service.
• Manage rostering and staff performance.
• Maintain food safety and OH&S standards.
• Monitor stock and control costs.
• Ensure the venue is clean, welcoming and well presented.
• Support coffee service and beverage preparation.
• Handle customer inquiries and resolve issues.

Skills

Leadership

Customer service

People management

Communication

Problem solving

Organizational skills

Staff training

Job description

The Sydney Brewers Pty Ltd – Albion Park NSW

Are you a passionate hospitality professional with strong leadership skills, a love for great customer service, and the ability to run a successful venue?

We’re looking for TWO motivated, experienced and energetic Venue Managers to join our team! This is an exciting opportunity for hospitality professionals ready to take ownership, lead a team, deliver outstanding customer experiences, and help drive venue performance.

WE’RE HIRING! VENUE MANAGERS – 2 POSITIONS

Salary: $85,000–$90,000 per annum | Immediate Start Preferred

THE OPPORTUNITY

We’re seeking hands‑on Venue Managers who understand the hospitality industry, thrive in a fast‑paced environment, and know how to create a welcoming atmosphere while maintaining high operational standards.

If you’re confident managing people, passionate about service, and ready for your next career move, we want to hear from you!

KEY RESPONSIBILITIES

• Oversee daily venue operations and ensure smooth, efficient service.

• Lead, motivate, train and manage hospitality staff.

• Deliver exceptional customer service and maintain high guest satisfaction.

• Manage rostering, staff performance and day‑to‑day operational requirements.

• Maintain food safety, workplace health and safety, and responsible service standards.

• Monitor stock, control costs and contribute to venue profitability.

• Ensure the venue is clean, organised, welcoming and professionally presented.

• Support coffee service and maintain high standards of beverage preparation.

• Handle customer enquiries and resolve issues professionally.

• Help grow sales, improve service standards and create a positive team culture.

WHAT WE’RE LOOKING FOR

Essential requirements:

• Proven experience in hospitality, venue management or a supervisory role.

• Current RSA (Responsible Service of Alcohol) certification – essential.

• Practical coffee-making and barista experience – essential.

• Strong leadership, communication and people‑management skills.

• Excellent customer service and problem‑solving abilities.

• A hands‑on attitude and the ability to lead by example.

• Strong organisational skills and the ability to work in a busy environment.

• Flexibility to work across relevant hospitality shifts, including weekends where required.

WHAT’S IN IT FOR YOU?

• Competitive annual salary of $85,000–$90,000.

• Opportunity to take on a leadership role with real responsibility.

• A chance to make a meaningful impact on venue operations and performance.

• A dynamic, customer‑focused working environment.

• The opportunity to develop your career in hospitality management.

• An opportunity to join our team at an exciting time, with two vacancies available.