Hospitality Duty Manager — Lead Service & Team Growth

Manly Wharf; Manly; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Team discount

Wellbeing programs

Employee assistance programs

Career development

Extra leave after 5 years

Job summary

Artemus Group is seeking a hands-on Duty Manager to lead the front-of-house team and deliver consistently high service at our Manly venue. You’ll coordinate floor operations, mentor staff, and partner with the General Manager, kitchen and bar teams to ensure smooth, guest-centered service from start to finish.

In this hands-on leadership role you’ll manage labour and shift performance, handle guest feedback with professionalism, maintain food safety standards, and contribute to building a

Qualifications

• Experience leading front-of-house teams in a busy hospitality venue.
• Strong leadership and communication skills.
• Ability to remain calm under pressure and lead from the front.

Responsibilities

• Leading service and creating memorable guest experiences.
• Coaching, mentoring and motivating front-of-house teams.
• Supporting the Restaurant or Venue Manager with daily operations.
• Managing labour, service standards and shift performance.
• Handling guest feedback with confidence and professionalism.
• Maintaining compliance with food safety, RSA and workplace procedures.
• Creating a positive, high-performing team culture.

Skills

Leadership

Customer service

Communication

Calm under pressure

Hands-on

Job description

Artemus Group is seeking a hands-on Duty Manager to lead the front-of-house team and deliver consistently high service at our Manly venue. You’ll coordinate floor operations, mentor staff, and partner with the General Manager, kitchen and bar teams to ensure smooth, guest-centered service from start to finish.

In this hands-on leadership role you’ll manage labour and shift performance, handle guest feedback with professionalism, maintain food safety standards, and contribute to building a