Hospitality Duty Manager — Lead Ops, Delight Guests

Felons Brewing Co; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

25% team discount precinct wide

Wellbeing initiatives (yoga, run club,

Job summary

Artemus Group is seeking passionate Duty Managers to join our venues across Manly Wharf. You will lead day-to-day operations, deliver exceptional guest experiences, and coach a high-energy team in a fast-paced hospitality environment.

We value leadership, clear communication, and a hands-on approach. RSA certified candidates who can work evenings, weekends and public holidays are encouraged to apply, as we continue to grow our vibrant venues with a focus on guest satisfaction and team

Qualifications

• Proven experience leading hospitality teams in busy venues.
• Experience delivering exceptional guest experiences.
• Skilled in rostering, training, and developing staff.
• Strong leadership and clear communication under pressure.

Responsibilities

• Lead day-to-day operations at a high-volume venue.
• Ensure guest experiences meet premium standards.
• Rostering, training, and developing team members.
• Maintain venue compliance and licensing expectations.
• Support and mentor a growing team across shifts.
• Collaborate with senior leadership to drive performance.

Skills

Leadership

Guest service

Staff development

Roster planning

Communication

Job description

Artemus Group is seeking passionate Duty Managers to join our venues across Manly Wharf. You will lead day-to-day operations, deliver exceptional guest experiences, and coach a high-energy team in a fast-paced hospitality environment.

We value leadership, clear communication, and a hands-on approach. RSA certified candidates who can work evenings, weekends and public holidays are encouraged to apply, as we continue to grow our vibrant venues with a focus on guest satisfaction and team