Duty Manager | Felons Manly

Felons Brewing Co; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

25% team discount precinct wide

Wellbeing initiatives (yoga, run club,

Job summary

Artemus Group is seeking passionate Duty Managers to join our venues across Manly Wharf. You will lead day-to-day operations, deliver exceptional guest experiences, and coach a high-energy team in a fast-paced hospitality environment.

We value leadership, clear communication, and a hands-on approach. RSA certified candidates who can work evenings, weekends and public holidays are encouraged to apply, as we continue to grow our vibrant venues with a focus on guest satisfaction and team

Qualifications

• Proven experience leading hospitality teams in busy venues.
• Experience delivering exceptional guest experiences.
• Skilled in rostering, training, and developing staff.
• Strong leadership and clear communication under pressure.

Responsibilities

• Lead day-to-day operations at a high-volume venue.
• Ensure guest experiences meet premium standards.
• Rostering, training, and developing team members.
• Maintain venue compliance and licensing expectations.
• Support and mentor a growing team across shifts.
• Collaborate with senior leadership to drive performance.

Skills

Leadership

Guest service

Staff development

Roster planning

Communication

Job description

Artemus Group is growing, and we're looking for passionate, people-focused Duty Managers to join our venues across Manly Wharf. From bustling waterfront venues to premium dining experiences, no two days are the same.

If you're a natural leader who thrives in a fast-paced environment, loves developing people, and is passionate about delivering exceptional guest experiences, we'd love to hear from you.

As a Duty Manager, you'll play a key role in leading the day-to-day operations of the venue, ensuring every shift delivers an exceptional guest experience while supporting and developing your team.

Key responsibilities include:

• Proven experience leading high-volume hospitality venues (ideally with entertainment or family-friendly offerings)
• Strong leadership skills with the ability to build and inspire a high-performing team
• Passion for live music, entertainment, and delivering top-tier customer experiences
• Strong focus on customer service and smooth day-to-day operations
• Understanding of venue compliance and licensing
• Ability to lead and support a team in a fast-paced, high-energy environment
• Experience in rostering, training, and team development
• Enthusiasm for being part of a growing group with big ambitions

What we are looking for:

• Previous experience as a Duty Manager, Assistant Manager or Supervisor in a busy hospitality venue
• A passion for hospitality and delivering outstanding guest experiences
• Strong leadership and communication skills
• The ability to remain calm under pressure and lead from the front
• A hands-on approach and willingness to jump in wherever needed
• Current NSW RSA
• Availability to work evenings, weekends and public holidays

Why you’ll love working for us?

• Join a collaborative, inclusive, and high-energy culture
• 25% team discount precinct wide for you and 3 guests
• Access to a range of wellbeing initiatives including yoga, run club, and confidential employee assistance programs
• Develop your career with a growing group that will invest in you and your development
• An extra week of annual leave after 5 years of service

Our Culture:

At Artemus Group, joining our team means becoming part of a dynamic community committed to fostering connection, celebrating local flavours, and delivering exceptional experiences every day. We are dedicated to cultivating a diverse and inclusive environment, where our core values—Guest Focused, A Community, Vibrant, Proud, and All In—serve as the foundation of our culture. These principles guide our actions, shape our workplace, and ensure that we consistently uphold a standard of excellence in everything we do.

Join us in building the future of Artemus Group by supporting our growth with the best talent in the market!