Hospitality Duty Manager — 4-Day Week Leader

Burpengary Community Club; Burpengary; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

4‑day work week

Discounts across venues

Job summary

Burpengary Community Club, Queensland's new and exciting venue, is seeking a proactive Duty Manager to join the leadership team. You will drive daily operations across Gaming, Sports Bar, Restaurant and Functions, while developing staff and delivering a memorable guest experience.

In this role you’ll lead teams, ensure service standards, and maintain venue compliance. The position offers an above‑award salary package and a dynamic, community‑minded workplace where no two days are the same.

Qualifications

• Previous Duty Manager or hospitality leadership experience.
• Strong communication and people management skills.
• Confidence leading teams in a busy environment.
• Calm and professional approach to conflict resolution.
• Excellent organizational and administration skills.

Responsibilities

• Leading and supporting teams across multiple departments.
• Delivering exceptional customer service standards.
• Managing daily operations and shift performance.
• Coaching and developing team members.
• Maintaining RSA, RSG and venue compliance requirements.
• Managing gaming operations and procedures.
• Supporting stock control and venue administration.
• Handling customer enquiries and resolving issues professionally.
• Contributing ideas to improve service, culture and operations.

Skills

Leadership experience

Communication

People management

Conflict resolution

Organization & administration

Roster systems experience

Microsoft Office

Education

RSA certification

RSG certification

RMLV & Approved Managers License

First Aid Certificate

National Police Check eligibility

Tools

Microsoft Office

Job description

Burpengary Community Club, Queensland's new and exciting venue, is seeking a proactive Duty Manager to join the leadership team. You will drive daily operations across Gaming, Sports Bar, Restaurant and Functions, while developing staff and delivering a memorable guest experience.

In this role you’ll lead teams, ensure service standards, and maintain venue compliance. The position offers an above‑award salary package and a dynamic, community‑minded workplace where no two days are the same.